Effective Date: October 4, 2025
Last Updated: October 4, 2025
Welcome to Pixel Root Store (“Company,” “we,” “our,” “us”). These Terms and Conditions (“Terms”) govern your access to and use of our website https://www.pixelroot.store (the “Website”) and our services, including digital marketing, SEO, and website development (collectively, the “Services”).
By accessing our website, purchasing our services, or using any part of it, you agree to be bound by these Terms and Conditions.
If you do not agree with these Terms, you may not use our website or purchase our services.
1. Company Information
Business Name: Pixel Root Store
Business Type: Proprietorship
Registered Address: Bhiwadi, Alwar, Rajasthan, India
Contact Email: support@pixelroot.store
Phone Number: +44 7446 993400
Service Area: United Kingdom (Online Delivery)
Payment Methods: PayPal, Wise, Bank Transfer
2. Definitions
For the purpose of these Terms:
- “Client,” “Customer,” “You,” or “Your” refers to any individual or business who accesses the Website or uses our Services.
- “Services” refers to all professional solutions provided by Pixel Root Store, including website design, development, digital marketing, search engine optimization (SEO), social media marketing, and related consulting.
- “Project” refers to any work undertaken by Pixel Root Store for a Client upon payment and mutual agreement.
- “Agreement” means the formal understanding between Pixel Root Store and the Client regarding service delivery, governed by these Terms.
3. Acceptance of Terms
By purchasing, subscribing to, or using our Services, you confirm that you are at least 18 years of age and legally capable of entering into binding agreements.
If you are using our services on behalf of a company or organization, you represent that you have the authority to bind that entity to these Terms.
4. Scope of Services
Pixel Root Store provides professional online services, including:
- Website design and development
- Search engine optimization (SEO)
- Pay-per-click (PPC) and digital marketing campaigns
- Branding and creative services
- Technical consultation and maintenance
All services are provided remotely (online). We do not offer on-site or physical product delivery.
Service descriptions, packages, and pricing are displayed on our Website. We reserve the right to modify or discontinue any service at any time without prior notice.
5. Service Delivery
Once payment is received, we will initiate contact with you within 24–48 business hours via email or phone to discuss project requirements and timelines.
Delivery time depends on:
- The complexity of the service purchased
- The client’s cooperation and timely feedback
- Project scope and required revisions
All communications, deliverables, and updates will be sent electronically.
6. Client Responsibilities
To ensure smooth project execution, the Client must:
- Provide accurate and complete project details, goals, and content.
- Respond to queries and feedback requests promptly.
- Supply necessary materials (e.g., logos, text, images, access credentials) when required.
- Ensure all content provided is lawful, original, and does not violate copyright or third-party rights.
- Comply with all applicable local and international regulations related to online activities and digital marketing.
Failure to cooperate or provide information in a timely manner may cause project delays, for which Pixel Root Store shall not be held responsible.
7. Pricing and Payment Terms
- All service prices are listed on our Website or as quoted directly to the Client.
- Payments are accepted through PayPal, Wise, or Bank Transfer only.
- All fees must be paid 100% in advance unless otherwise agreed in writing.
- Once payment is made, no refunds or cancellations are permitted (refer to our Refund Policy).
- The Client is responsible for any applicable transaction or currency conversion fees charged by their payment provider.
We reserve the right to adjust our pricing at any time without prior notice. However, prices agreed upon before payment will remain valid for that project.
8. Project Timelines
All timelines provided are estimates and depend on the Client’s active participation.
Delays in providing required materials or feedback may result in extended delivery times.
Pixel Root Store will make reasonable efforts to meet all agreed deadlines but shall not be liable for delays caused by unforeseen events, including technical failures, force majeure, or client inaction.
9. Revisions and Modifications
Most projects include a limited number of revisions, as defined in the service plan purchased.
- Additional revisions or changes beyond the agreed scope will incur extra charges.
- Major changes to project requirements after initiation may require a new quotation.
- Revisions requested after final delivery may also be billed separately.
10. Intellectual Property Rights
- All creative materials, website designs, and marketing content produced by Pixel Root Store remain the intellectual property of Pixel Root Store until full payment has been received.
- Upon completion and payment, ownership of the final deliverables will be transferred to the Client, except for licensed stock media or proprietary tools.
- Pixel Root Store reserves the right to display completed work in its portfolio, case studies, or marketing materials unless explicitly prohibited by the Client in writing.
The Client guarantees that any material provided for use in the project (logos, text, images, etc.) does not infringe upon third-party copyrights.
11. Confidentiality
Pixel Root Store and the Client agree to maintain confidentiality regarding all sensitive project information, data, and communication.
We will not disclose or share Client data with any third party, except as required by law or necessary for service delivery (e.g., hosting providers).
12. Third-Party Tools and Integrations
Some of our services may rely on third-party platforms such as Google Ads, Facebook, WordPress, or other online tools.
We are not responsible for:
- Changes or downtime caused by these third-party services.
- Account suspension or data loss on third-party platforms.
- Policy updates or algorithm changes affecting project results.
All third-party accounts (e.g., Google Ads accounts) remain under the Client’s ownership and responsibility.
13. Results and Performance Disclaimer
While we use industry-standard methods and best practices, we do not guarantee specific outcomes, such as:
- First-page Google rankings
- Sales conversions
- Traffic growth or engagement metrics
SEO and marketing results depend on multiple factors, including competition, content quality, algorithms, and external influences beyond our control.
14. Communication Policy
Our official modes of communication include:
- Email: support@pixelroot.store
- Phone/WhatsApp: +44 7446 993400
We may also use secure project management or collaboration tools (e.g., Trello, Google Drive, Zoom) for updates.
Pixel Root Store is not responsible for any misunderstanding or agreement made outside of these official channels.
15. No Refund Policy
As a digital service provider, all sales are final.
Once payment is made, no refunds or chargebacks will be entertained under any circumstances, including dissatisfaction with results, project delays, or service scope misunderstanding.
This policy ensures fairness and resource commitment from both parties.
16. Limitation of Liability
To the maximum extent permitted by law:
- Pixel Root Store shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or services.
- Our total liability, if any, shall not exceed the amount paid by the Client for the specific service.
- We are not liable for losses due to external factors, technical issues, or acts beyond our control.
17. Indemnification
You agree to indemnify and hold harmless Pixel Root Store, its owner, employees, and affiliates from any claims, damages, losses, or expenses (including legal fees) resulting from:
- Your breach of these Terms
- Violation of intellectual property rights
- Misuse of our services or website
- Any content or data you provide
18. Termination
We reserve the right to suspend or terminate your access to our services if you:
- Violate these Terms
- Fail to provide necessary information
- Engage in fraudulent or unethical behavior
Upon termination, any pending payments remain due, and previously delivered work will remain under our ownership until paid in full.
19. Force Majeure
We shall not be held liable for delays or failure to perform due to circumstances beyond our reasonable control, including natural disasters, internet outages, cyberattacks, war, or government restrictions.
20. Governing Law and Jurisdiction
These Terms are governed by the laws of India, and any disputes shall be subject to the jurisdiction of courts in Alwar, Rajasthan, India.
For UK clients, we will aim to resolve disputes amicably through negotiation or online mediation before legal action.
21. Dispute Resolution
In case of disagreement, both parties agree to first attempt resolution through written communication.
If unresolved, arbitration may be pursued under the Arbitration and Conciliation Act, 1996 (India).
22. Changes to Terms
Pixel Root Store reserves the right to update or modify these Terms at any time without prior notice.
The latest version will always be available on our website, and continued use of our services constitutes acceptance of the updated Terms.
23. Contact Information
For questions or concerns about these Terms, please contact us:
📧 support@pixelroot.store
📞 +44 7446 993400
📍 Pixel Root Store, Bhiwadi, Alwar, Rajasthan, India
24. Entire Agreement
These Terms and Conditions constitute the entire agreement between Pixel Root Store and the Client regarding the use of our Website and Services and supersede all prior verbal or written communications.
No modification or waiver of these Terms shall be valid unless made in writing and signed by both parties.
By using our website, placing an order, or engaging our services, you acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions.
