Effective Date: October 4, 2025
Last Updated: October 4, 2025
1. Introduction
Welcome to Pixel Root Store (“we,” “our,” or “us”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.pixelroot.store, engage with our services, or communicate with us.
We are committed to protecting your personal data and respecting your privacy in compliance with applicable privacy laws, including the UK General Data Protection Regulation (UK GDPR), Data Protection Act 2018, and other relevant laws of India and the United Kingdom.
By using our website or purchasing any of our services, you agree to this Privacy Policy. If you do not agree with the terms of this policy, please do not use our site or services.
2. Who We Are
Pixel Root Store is a proprietorship business based in Bhiwadi, Alwar, Rajasthan, India, providing digital marketing, SEO, and website development services to clients located primarily in the United Kingdom.
We deliver all services online, including consulting, planning, website creation, search engine optimization, and digital campaign management.
Our contact details are as follows:
- Business Name: Pixel Root Store
- Email: support@pixelroot.store
- Phone: +44 7446 993400
- Address: Bhiwadi, Alwar, Rajasthan, India
3. Information We Collect
We may collect and process the following categories of personal and non-personal information from you:
A. Information You Provide Directly
- Personal Identification Data: Full name, email address, phone number, and billing details when you fill out our contact or order forms.
- Payment Data: Information related to your payment (through PayPal, Wise, or bank transfer). We do not store complete payment card or bank details.
- Communication Data: Any information shared during email, chat, or phone communication.
- Business Information: Company name, website URL, and project requirements for service execution.
B. Information Collected Automatically
When you visit our website, certain data is automatically collected using cookies and analytics tools, including:
- IP address and approximate location
- Browser type and version
- Device and operating system
- Pages visited, time spent, and referring URLs
- Clicks and actions taken on the website
This data helps us understand how visitors use our website to improve user experience and marketing efficiency.
4. How We Use Your Information
We use the collected information for the following purposes:
- Service Delivery: To process your requests, deliver purchased digital services, and maintain communication regarding your projects.
- Billing and Payments: To process and verify transactions made through PayPal, Wise, or bank transfer.
- Customer Support: To respond to inquiries, provide technical support, and manage your account.
- Marketing Communication: To send you updates, offers, or promotional emails (only if you have opted in).
- Analytics and Performance: To monitor and improve our website performance and optimize marketing campaigns.
- Legal Obligations: To comply with applicable laws, taxation, and accounting requirements.
- Security: To protect our website and systems from fraud, unauthorized access, or misuse.
5. Legal Basis for Processing (for UK & EU Clients)
Under the UK GDPR, we rely on the following legal bases for processing your personal data:
- Contractual Necessity: When we need your data to perform a contract (e.g., deliver a purchased service).
- Consent: When you have given explicit consent (e.g., subscribing to newsletters or accepting cookies).
- Legal Obligation: When processing is required to comply with legal or tax requirements.
- Legitimate Interest: When processing is necessary for business improvement, fraud prevention, or customer support.
6. How We Store and Protect Your Data
We implement strict security measures to protect your data, including:
- SSL encryption on our website.
- Limited access to personal information by authorized personnel only.
- Secure cloud hosting servers with routine backups.
- No direct storage of credit/debit card data on our systems.
While we use commercially reasonable means to protect your data, no electronic transmission or storage method is 100% secure. You use our website and services at your own risk.
7. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
- Project and billing data: retained for up to 7 years for accounting purposes.
- Contact forms and communication: retained for up to 2 years.
- Marketing data: retained until you unsubscribe or request deletion.
After this period, data is securely deleted or anonymized.
8. Sharing and Disclosure
We do not sell or rent your personal data to third parties.
We may share your information only with:
- Service Providers: Payment processors (PayPal, Wise) and web hosting providers who help operate our business.
- Legal Authorities: When required by law, regulation, or government request.
- Business Transfers: In the event of a merger, sale, or business restructuring.
All third-party partners are bound by strict confidentiality and data protection agreements.
9. International Data Transfers
Since our company operates in India and serves clients in the UK, data may be transferred internationally between these countries.
We ensure such transfers comply with the UK GDPR by implementing appropriate safeguards, including secure hosting and encrypted communication.
10. Your Rights (UK and EU Clients)
Under applicable data protection laws, you have the right to:
- Access your personal data
- Request correction of inaccurate information
- Request deletion (“right to be forgotten”)
- Object to processing or restrict use
- Withdraw consent at any time
- Data portability (receive a copy of your data in electronic form)
To exercise these rights, contact us at support@pixelroot.store with your request. We may require identity verification before processing.
11. Cookies and Tracking
Our website uses cookies and similar tracking technologies to enhance your browsing experience.
Cookies help remember user preferences, analyze traffic, and serve relevant content.
You can manage or delete cookies through your browser settings.
For detailed information, please refer to our Cookie Policy page.
12. Marketing Communications
We may send marketing or promotional emails regarding our services, offers, or updates only if you have consented.
You can unsubscribe anytime by clicking the “Unsubscribe” link in our emails or contacting us directly.
We do not send unsolicited messages or sell your contact data to third parties.
13. Third-Party Links
Our website may contain links to third-party websites, such as payment processors or partner agencies.
We are not responsible for the privacy practices or content of external websites.
We recommend reviewing the privacy policies of any third-party sites you visit.
14. Children’s Privacy
Our services are not directed toward children under the age of 16.
We do not knowingly collect personal information from minors.
If you believe a child has provided us their data, contact us immediately for removal.
15. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our operations or legal requirements.
The “Last Updated” date at the top will indicate the latest revision.
We encourage you to review this page periodically to stay informed of any updates.
16. Contact Us
If you have any questions, concerns, or requests about this Privacy Policy, please contact us at:
📧 support@pixelroot.store
📞 +44 7446 993400
📍 Pixel Root Store, Bhiwadi, Alwar, Rajasthan, India
