1. Introduction
PixelRoot ("PixelRoot", "we", "us", "our") provides web design, website development, SEO and digital marketing services to businesses and organizations around the world. These Terms & Conditions ("Terms") explain the legal terms that apply to your access to and use of our website (https://pixelroot.store) and any services provided by PixelRoot, including but not limited to design, development, SEO, content and advertising support.
2. Acceptance of Terms
By using or accessing this website or by requesting, purchasing or receiving any services from PixelRoot, you agree to be bound by these Terms. If you do not agree, you must not use our website or services. All projects and engagements will be subject to the terms in a separate project agreement or statement of work (SOW) where applicable — these Terms complement, but do not replace, project-specific agreements.
3. Scope of Services
PixelRoot offers advisory, design, development, SEO, content and paid marketing services. Specific work, deliverables, timelines, milestones and fees for a given engagement are defined in the project proposal or SOW. We strive to be thorough in scoping; any additional work outside of the agreed scope will typically require a change order and may incur additional fees.
4. Client Responsibilities
To enable successful delivery, clients agree to provide necessary materials, information, feedback and approvals in a timely manner. Delays in providing assets, access or approvals may affect project timelines and deliverables. Clients are responsible for the accuracy and legality of materials they supply, including images, text and third-party licensed assets.
5. Fees, Invoicing & Payment
Payment terms are detailed in project proposals or SOWs. Standard practice typically includes an upfront deposit, milestone-based payments, and a final payment on project completion. Unless otherwise agreed, invoices are payable within the timeframe specified on the invoice. Late payments may result in project suspension until the account is brought current.
For subscriptions or ongoing retainers (SEO, support, ads management), recurring charges will be billed as agreed. Refunds are not automatically provided for completed work; any refund requests will be evaluated on a case-by-case basis and are subject to the terms of the signed agreement.
6. Cancellations & Refunds
If a client cancels a project prior to commencement of work, PixelRoot will issue a refund for any prepaid amounts minus any agreed non-refundable fees. If work has already commenced, refunds will be determined after accounting for the work performed, third-party costs, and time spent. Separate refund terms may be defined in specific project agreements.
7. Intellectual Property
Unless otherwise specified in a written agreement, PixelRoot retains ownership of underlying code, templates, and proprietary tools used in the project. Upon full payment, clients typically receive ownership or a license to the final deliverables (visual designs, content, images and agreed source files) as detailed in the project contract. Where third-party themes, plugins or libraries are used, clients are responsible for complying with their respective licenses and obtaining any necessary licenses or subscriptions.
8. Use of Client Materials
Clients grant PixelRoot a non-exclusive license to use any materials they provide for the purpose of completing the project. PixelRoot may also use anonymized project screenshots for portfolio and marketing purposes unless a prior written confidentiality agreement restricts such use.
9. Warranties & Disclaimers
PixelRoot will provide services with reasonable skill and care. However, PixelRoot disclaims all implied warranties including but not limited to merchantability and fitness for a particular purpose. While we implement best-practice SEO and technical strategies, PixelRoot does not warrant specific, guaranteed search engine rankings or exact results. Search engine algorithms and market conditions change frequently and outcomes depend on many external factors.
10. Limitation of Liability
To the maximum extent permitted by law, PixelRoot's total liability arising out of or in connection with these Terms or services will not exceed the total fees paid by the client to PixelRoot for the specific services giving rise to the claim during the prior 12 months. PixelRoot is not liable for loss of profit, revenue, data, or indirect or consequential losses arising from the use of the website or services.
11. Confidentiality
Each party agrees to keep confidential any non-public information disclosed by the other party and marked as confidential or that should reasonably be considered confidential. This obligation remains in effect for the term of the engagement and for two years after termination, except where a longer period is specified in a separate NDA.
12. Data, Privacy & Tracking
PixelRoot may implement analytics, tracking and event measurement as part of SEO and advertising services (e.g., GA4, Google Tag Manager). Clients are responsible for ensuring tracking complies with applicable privacy laws and for securing any necessary consents from website visitors. Our Privacy Policy explains data usage in more detail.
13. Third-Party Services
Some deliverables rely on third-party services (hosting, CDNs, payment gateways, ad platforms, plugins). PixelRoot is not responsible for outages, breaches, or changes to third-party terms. Clients must maintain accounts and subscriptions for third-party services unless alternative arrangements are explicitly agreed.
14. Hosting & Performance
PixelRoot delivers production-ready static HTML and recommended configuration instructions for Hostinger and other shared hosting environments. Performance metrics and Core Web Vitals are influenced by hosting, geographic CDN presence and external scripts. While we optimize assets and recommend caching and headers, PixelRoot cannot guarantee external factors such as ISP or user device performance.
15. Intellectual Property Infringement Claims
If you believe any material on our site or produced by us infringes your intellectual property, please notify us immediately at info@pixelroot.store with the relevant details. We will respond and, when appropriate, remove or disable access to the material.
16. Governing Law & Dispute Resolution
These Terms are governed by and construed in accordance with applicable law. For disputes that cannot be resolved amicably, the parties agree to submit to the jurisdiction of the courts specified in the applicable project agreement or, if not specified, the courts of India (Gurgaon/Haryana) unless otherwise agreed in writing.
17. Changes to Terms
PixelRoot reserves the right to modify these Terms at any time. We will post changes on this page and update the "Last updated" date. Continued use of the website or services after changes means you accept the updated Terms.
18. Contact Information
For questions about these Terms or to request specific project terms, please contact:
Email: info@pixelroot.store
Phone: +44 7446 993400
Headquarters: Gurgaon, Haryana, India
19. Regional Notes (USA, UK, Canada, Dubai)
PixelRoot serves clients in the USA, UK, Canada, UAE (Dubai) and India. Regional laws (data protection, consumer protection and advertising rules) may vary. It is the client's responsibility to ensure local regulatory compliance for their products, services and marketing. PixelRoot provides guidance but does not replace legal counsel in the client's jurisdiction.
20. Entire Agreement
These Terms, together with any accepted proposal, SOW or project agreement, constitute the entire agreement between the parties regarding the subject matter and supersede any prior understandings.
Last updated: November 14, 2025.